(USA-CO-Boulder) Client Service Representative
Work Information VCA Client Service Representative in Boulder, Colorado
Company Info: VCA Inc. has, operates, and also takes care of the largest network of freestanding vet health centers as well as veterinary scientific reference labs in North America, with over 900 health centers situated in the U.S. states and Canada, as well as more than 55 scientific labs. VCA is likewise a leading vendor of analysis imaging devices to the veterinary market, in addition to operating a franchisor of premier pet dog day care centers.
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Customer Service Representative
Broadway Animal Hospital seeks a skilled Client Service Representative to join our team.
Sign up with the group of the premier pet medical facility voted Best Veterinarian in Boulder for 10 consecutive years! Our AAHA-accredited medical facility is committed to unequaled individual treatment and also customer support while providing a specialist workplace favorable to our personnel’ education and learning & development. Our 3 physician practice provides complete solution veterinary care in a state of the art medical facility that additionally offers boarding, brushing & massage solutions.
We’re trying to find a personable yet extremely specialist “service extraordinaire” to join us in providing our objective to our customers and their pet dogs.
Why We Need You:
As the face of Broadway Animal Hospital, the Client Service Representative establishes the tone for the practice as we maintain each customer as well as construct’s depend on and confidence in our capacities. The CSR is the pivot around which the medical facility runs and is in charge of:
– Customer solution features, including: greeting site visitors, answering telephones, and also directing customers and also their pets to test areas.
– Scheduling and validating consultations.
– Placing outbound ask for follow-ups and also connecting to potential customers.
– Presenting as well as discussing fees, including processing repayments.
– Recommending, selecting, as well as obtaining services and products, including prescriptions.
– Answering questions concerning solutions and also items, consisting of educating customers on general animal husbandry and also non-medical family pet treatment (i.e., heartworm flea, house-training, and avoidance & tick control).
– Managing medical documents, graphes, records and document.
– Hospital maintenance (including removal of animal waste) and guaranteeing that facility is cool and also tidy at all times– both within and outside.
We offer competitive settlement as well as great advantages for qualified staff members, consisting of medical/dental, generous personal animal treatment discount rates and also even more!
Advantages: We offer affordable payment in addition to an extensive benefits plan, consisting of clinical, oral, vision and paid vacation/sick days, 401(k), charitable worker animal discount rates as well as more!
The information in this placement description suggests the basic nature and also degree of job to be carried out. It is not created to be interpreted as an extensive supply of all obligations, tasks, as well as certifications needed of employees appointed to this work. Administration books the right to change the work description or call for that tasks be carried out when the situations of the job adjustment (as an example, emergency situations, adjustment in workers, work, or technological advancement).
VCA began in 1986 as a privately owned company with one pet hospital. Regardless of extraordinary development, VCA has never deserted its devotion to compassionate, detailed pet treatment.