Business Owner Service Agreement

Effective June 29, 2026 · Version 1.0.0

This Business Owner Service Agreement applies when you claim a business listing on vetsnear.me ("Listing") and act as an Owner under our role model.

1. Authority and verification

You represent that you are authorized to act on behalf of the business identified in the Listing. We verify ownership via one of three tiers before granting Owner-level edit rights:

• Tier 1 (phone OTP) — a one-time code sent by SMS or voice to the phone number on file from Google Places.
• Tier 2 (email OTP) — a one-time code sent to an email address found on the business's own website.
• Tier 3 (manual review) — a free-text submission with supporting evidence, reviewed by our team.

Submitting fraudulent verification evidence is grounds for immediate termination and may give rise to civil or criminal liability.

2. Your editorial rights and responsibilities

As verified Owner you may:

• Edit non-Google-sourced fields on the Listing (description, contact emails, services list, tagline)
• Add supplemental content (photos you have rights to, menu information, special notices)
• Invite Managers to assist you (see § 5)
• Respond to reviews of your Listing (when reviews are available)

You are responsible for the accuracy of your edits. You must not:

• Misrepresent your business's services, location, hours, or contact information
• Include third-party copyrighted material without permission
• Post promotional content disguised as reviews

Google-sourced fields (name, address, latitude/longitude, phone, website, opening hours, photos) are managed via Google Places and cannot be edited from this platform. You may request a re-scrape of your website's public data at any time.

3. License to your content

You retain ownership of content you submit. You grant Local Value, LLC DBA Vetsnear.me a worldwide, royalty-free, sublicensable, non-exclusive license to host, display, and distribute it for the purpose of operating, marketing, and improving the Service.

4. Listing visibility

Your Listing is shown on VetsNear.Me and may also appear on our affiliated brands (Local.Pet, Local.Dog, Vetsnear.me, Veterinariansnear.me) where relevant to your category. You may opt out of any specific brand by emailing legal@vetsnear.me.

5. Manager invitations

You may invite Managers to help administer your Listing. Managers are bound by the Manager Agreement before they can edit. You can revoke a Manager's access at any time from /account/businesses.

6. No fee for verified Listing today

There is no fee for claiming or maintaining a Listing under this Agreement at the current effective date. We may introduce paid tiers in the future (e.g., featured placement, premium business websites); we will notify you and require explicit opt-in before any charge.

7. Term and termination

This Agreement remains in effect while you hold a verified BusinessMembership. We may terminate your Owner role for violation of these terms, our Terms of Use, or our Acceptable Use Policy. You may resign your role any time at /account/businesses.

8. Indemnification

You agree to indemnify Local Value, LLC DBA Vetsnear.me for claims arising from content you submit or from your business's services described on the Listing.

9. Governing law and venue

Same as our Terms of Use § 13.

10. Contact

Local Value, LLC DBA Vetsnear.me — legal@vetsnear.me